Last Updated: 29 March 2026

Welcome to KashmirWholesale.com. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. About Us

Kashmir Wholesale is an e-commerce platform offering Kashmiri handicrafts, apparel, and related products primarily for wholesale buyers. We operate from Srinagar, Jammu & Kashmir, India.

2. Eligibility

  • You must be at least 18 years old to use this website.
  • By placing an order, you confirm that you are purchasing for business, resale, or bulk use purposes.
  • We reserve the right to refuse service to anyone at our discretion.

3. Products & Wholesale Nature

  • All products listed are primarily bulk/wholesale items.
  • Product images are for representation; slight variations may occur due to handmade nature.
  • Sizes, colors, embroidery, and designs may vary slightly.

4. Pricing & Payments

  • All prices are listed in INR and include GST unless stated otherwise.
  • Prices may vary depending on quantity slabs.
  • Full payment must be made at checkout before order processing.
  • We reserve the right to change prices without prior notice.

5. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment.
  • Once placed, orders cannot be cancelled or modified.
  • We reserve the right to cancel any order due to:
    • Stock unavailability
    • Pricing errors
    • Suspicious transactions

6. Shipping & Delivery

  • Orders are dispatched from Srinagar, Kashmir.
  • Estimated delivery time: 6–10 working days (may vary).
  • Delivery timelines are indicative and not guaranteed.
  • We are not liable for delays caused by courier companies, weather, or unforeseen circumstances.

7. Returns, Refunds & Exchanges

  • Returns are only accepted for defective or damaged items.
  • Claims must be raised within 3 days of delivery.
  • Only defective pieces (not full bulk orders) are eligible for replacement.
  • No refunds are provided.

8. Quality Disclaimer

  • Products are handcrafted; minor imperfections are not defects.
  • Bulk orders may have slight variation between pieces.
  • Customers are advised to understand the nature of handmade Kashmiri products before purchase.

9. Intellectual Property

  • All website content (images, text, logos, product designs) belongs to Kashmir Wholesale.
  • Unauthorized use, reproduction, or resale of images/content is strictly prohibited.

10. User Responsibilities

You agree:

  • Not to misuse the website
  • Not to attempt fraud or unauthorized transactions
  • To provide accurate information during checkout

11. Limitation of Liability

  • We are not liable for:
    • Indirect or consequential losses
    • Business losses due to delays or defects
  • Maximum liability is limited to the value of the order.

12. Third-Party Services

  • Payments and shipping may involve third-party providers.
  • We are not responsible for their policies or actions.

13. Privacy

Your use of the website is also governed by our Privacy Policy.

14. Force Majeure

We are not responsible for failure to perform obligations due to events beyond our control, including:

  • Natural disasters
  • Government restrictions
  • Transport disruptions

15. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of Srinagar, Jammu & Kashmir courts.

16. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

17. Contact Information

For any queries, please contact:
Email: help@kashmirwholesale.com
Address: Srinagar, Jammu & Kashmir, India